SOLUTIONS
- » Consultants in customer service
- • Analysis and Diagnostics
- • Action Plan Development
- • Training
- » Training
- • Basic training in customer service
- • Custom designed training programs
- • Power Point presentations design & development
- » Staff Recruitment
- • Screening interviews
- • Competency-based recruitment
- » Restaurants, bars, hotels and spas Conceptualization, Development and Beauty salons
- • Concept
- • Strategic and Commercial planning
- • Mission, Vision and Values statements
- • Structure and Development
- • Staff recruitment
- • Training
- • Health standards recommendations
- • Trial Runs
- • Quality assurance: Mystery Shopper, comment cards, surveys
- » Nutrition
- • Nutrition consultants
- • Menu development
- » Labor and Employment Law advisory
- • Preventative law
- • Lawsuit consultants
- » Costumer Service Quality Control
- • Standards, training, and Costumer Service quality control
- • Mystery shopper
- • Quality control calls
- • Comment cards design
- • Online survey design
- » Accounting Consultancy
- • Judicial registration
- • Monthly maintenance
- » organizational psychology
- • Psychological tests
- • Coaching process
- • Self motivation speech
- • Pyschological assistance
- • Leader training
- • Associate Development program
- » IT
- • Web site design and development